- ConnectWise Automate – Agent-based endpoint monitoring, patch management, scripting.
- Action1 – Cloud-native RMM with realtime OS & software inventory, patching, remote shell.
- N-able RMM – Scalable monitoring, automation, built-in antivirus and backup.
- IT Glue – Centralised documentation, password management, process tracking.
- Passportal – Password vault, documentation, onboarding checklists.
- Confluence – General-purpose wiki for process and project docs.
- TeamViewer – Cross-platform remote access & support.
- AnyDesk – Lightweight remote-desktop with low latency.
- MS Remote Assist – Microsoft-integrated support for Windows devices.